Question 1

How do credits work?

Accepted Answer

Credits are consumed each time a task runs. The number of credits used depends on the complexity of the task. Simple tasks use fewer credits, while longer or more involved tasks use more. Credits reset monthly at the start of your billing cycle.

Question 2

How many credits does a task use?

Accepted Answer

It varies by task complexity and the system under test. Simple tasks use fewer credits, while longer or more complex tasks use more. You can always see exact credit usage after each task completes.

Question 3

Can I upgrade or downgrade my plan?

Accepted Answer

Yes! You can upgrade your plan at any time and the change takes effect immediately. When downgrading, the change will take effect at the start of your next billing period, and you'll retain your current plan benefits until then.

Question 4

What happens if I run out of credits?

Accepted Answer

Any task already in progress will complete, but you won't be able to start new tasks until your credits reset next month. You can upgrade to a higher plan for more credits.

Question 5

How does the Free Trial work?

Accepted Answer

The Free Trial lasts one month and includes 5,000 credits and 1 user. It gives you full access to core features so you can evaluate qtrl before committing to a paid plan. No credit card required to get started.

Question 6

How does Enterprise pricing work?

Accepted Answer

Enterprise plans are customized to your specific needs. We can adjust credit limits, provide unlimited users, SSO/SAML, and custom SLAs. Contact our sales team to discuss your requirements.

Question 7

Do you offer annual billing?

Accepted Answer

Yes! Contact our sales team for annual billing options. Annual plans typically include a discount compared to monthly billing.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) through Stripe. Enterprise customers can also pay via invoice.

Simple, transparent pricing

Frequently Asked Questions

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